- [email protected]
- 24/7 availability
Privacy_policy
INTRODUCTION
Salaam Technology (“we,” “us,” or “our”) is committed to safeguarding your personal data and ensuring compliance with the Kenya Data Protection Act, 2019, the General Data Protection Regulation (GDPR), and other applicable laws. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our website. We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
1. Definitions
To ensure clarity, the following terms used in this Privacy Policy have specific meanings:
Data Subject: An identified or identifiable natural person whose personal data is processed.
Personal Data: Any information relating to an identified or identifiable natural person, such as names, identification numbers, location data, or online identifiers.
Sensitive Personal Data: Data that reveals a person’s race, health status, ethnic or social origin, conscience, belief, biometric data, marital status, or family details.
Data Controller: A person or organization that determines the purpose and means of processing personal data.
Data Processor: A person or organization that processes personal data on behalf of the data controller.
Processing: Any operation performed on personal data, whether automated or manual, including collection, recording, storage, alteration, retrieval, or erasure.
Consent: A freely given, specific, informed, and unambiguous indication of the data subject’s wishes by which they agree to the processing of their personal data.
Data Breach: A security incident that leads to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to personal data.
You: The individual accessing or using this service, or the company, or other legal entity on behalf of which such individuals is accessing or using the service as applicable.
2. Information We Collect
We may collect the following categories of personal data:
Identity Information: Name, ID details, date of birth.
Contact Information: Email address, phone number, postal address.
Technical Data: IP address, browser type, cookies, and usage data.
Business Information: Job title, employer details, and transactions with us.
Sensitive Data:Only with your explicit consent and in accordance with the law.
3. How We Collect Data
We collect your data in the following ways:
- Directly from you: When you fill out forms, subscribe to our newsletter, or contact us.
- Automatically:Through cookies and similar technologies when you use our website.
- From third parties: Such as analytics providers, social media platforms, or business partners.
4. Use of Personal Data
We use your personal data for the following purposes:
To provide and manage our services.
To communicate with you regarding inquiries, support, or updates.
To analyze website usage for improvements.
To comply with legal obligations and enforce our terms.
For marketing purposes (with your consent).
5. Sharing of Personal Data
We may share your data with:
Third-party service providers: For hosting, analytics, and IT services.
Legal authorities: When required by law or to protect our legal rights.
Partners: Only with your consent or as part of service delivery agreements.
6. Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personally identifiable information from anyone under this age.
If we discover that we have collected personal data from a child under the age of 18 without verified parental consent, we will take immediate steps to delete such information from our servers.
Where parental consent is required by law for processing a child’s personal data, we may request verifiable consent from a parent or guardian before collecting and using the child’s information.
If you believe we have collected personal data from a child without the consent of a parent or guardian, please contact us immediately at [email protected], and we will take appropriate action.
7. Your Rights
As a data subject, you have the following rights under the Kenya Data Protection Act and other applicable laws:
Access: Request access to your personal data.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request deletion of data that is irrelevant, excessive, or unlawfully processed.
Objection: Object to data processing for direct marketing or other purposes.
Data Portability: Receive a copy of your data in a structured, machine-readable format.
Withdraw Consent: Withdraw consent at any time where processing is based on consent.
To exercise your rights, contact us at [email protected] or write to us at: Salaam Technology, 1st Floor, Suite B3, Argwings Kodhek Road, Nairobi, Kenya.
9. Data Transfers
Personal data may be transferred outside Kenya only if:
The receiving country has adequate data protection laws.
It is necessary for the performance of a contract.
We obtain your explicit consent.
We ensure all data transfers comply with applicable laws and provide appropriate safeguards.
10. Data Security
We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse, including:
Encryption and secure storage systems.
Access restrictions for authorized personnel only.
Regular security audits and updates.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.
12. Updates to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in laws, technology, or our operations. Updates will be posted on this page with a new “Last Updated” date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.